ORDERS MUST BE PLACED WITHIN THE NOTICE PERIOD LISTED ON EACH PRODUCT TO GUARANTEE ON-TIME DELIVERY. NEED IT SOONER? RUSH ORDERS MAY BE AVAILABLE FOR A FEE — PLEASE CONTACT US BEFORE ORDERING.

YES! MANY PRODUCTS INCLUDE FIELDS FOR NAME AND AGE. PLEASE DOUBLE-CHECK SPELLING BEFORE CHECKOUT — WE’LL PRINT EXACTLY WHAT YOU ENTER.

BECAUSE OUR ITEMS ARE CUSTOM-MADE, WE DO NOT ACCEPT RETURNS UNLESS THERE’S A MISTAKE ON OUR END. PLEASE CHECK YOUR DETAILS CAREFULLY BEFORE PLACING YOUR ORDER.

IF YOUR ORDER ARRIVES DAMAGED, CONTACT US WITHIN 48 HOURS. YOU’LL NEED PHOTOS OF THE DAMAGE AND THE ORIGINAL PACKAGING. ITEMS MUST BE UNUSED TO QUALIFY FOR A REPLACEMENT OR REFUND.

AFTER YOU PLACE YOUR ORDER, WE BEGIN ASSEMBLY BASED ON YOUR EVENT DATE. ONCE SHIPPED, YOU’LL RECEIVE A TRACKING NUMBER VIA EMAIL.

WE SHIP VIA UPS GROUND, WHICH TAKES 1–5 BUSINESS DAYS DEPENDING ON LOCATION. TRACKING IS INCLUDED WITH EVERY ORDER.

YES! WE OFFER DETAILED CUSTOM DESIGNS FOR AN ADDITIONAL FEE. JUST REACH OUT BEFORE ORDERING AND WE’LL CHAT ABOUT WHAT YOU NEED!

EACH BUNDLE INCLUDES:

1 BIRTHDAY BANNER

1 CUSTOM CAKE TOPPER

18 PARTY BOXES (CUSTOMIZED)

24 CUPCAKE TOPPERS

ALL MATCHING YOUR SELECTED THEME!